Menards is a well-known home improvement store with locations across the United States. With a wide range of products including building materials, tools, hardware, and home goods, Menards has become a go-to destination for DIY enthusiasts and professional contractors alike. The store prides itself on offering high-quality products at competitive prices, making it a favorite among those looking to tackle renovation and building projects. In addition to its extensive product offerings, Menards is also known for its excellent customer service and knowledgeable staff who are always ready to assist customers with their home improvement needs. Whether it's a small DIY project or a large-scale renovation, Menards is dedicated to providing the tools and resources necessary to bring any vision to life.
Amenities and More
- Delivery
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- Quick visit
- Cheques
- Assembly service
Reviews
I’ve been to Menards a few times in the last week. Typically I’m in and out with no problems. This last week I asked a store member where I could find a specific type of board after walking the lumber. Not only did he imply that I was a stupid girl, he did not lead me to what I needed instead he said “far corner” and continued joking with his buddy. Today I returned to the store and was helped by a wonderful young man in the lumber yard who helped me find exactly what I needed. If it weren’t for him I would be rating much lower.
Out of stock on a lot of pet related items frequently, otherwise usually great.
Good products. Abysmal customer service. Pet food area is really wiped out. Can't get regular canned cat food any more
Deeply disappointing customer service. I bought two window well covers that were deeply discounted. When I checked out I specifically asked the checkout person if I could return them - never a bad idea to double check on a great deal. The attendant said yes, they could be returned. They were the wrong size and I tried to return them but find out they are not returnable. I spoke with a manager who pointed to some small print - barely legible - on the receipt and apologized for the new person who was at the checkout who didn't know better. Maybe Menard's is doing so well that they don't need my business; that's the message I got from them today.
UPDATE (6/23/23): The manager did respond to this review and then to my email. However, he did not even offer store credit. There are lots of choices; I'll be taking my business elsewhere from now on.
Found this price and took a picture to go order. Rang up at $399, now not a big issue but basically they spent 20 mins trying not to give me the price, checking it twice and telling me that's not the price they found on the item. Like I'm gonna lie and edit a picture for $20 acted like I was stealing the store. Horrendous customer service. Finally with them standing under the item with the price shown they seemed resigned to give me $20 back. No apology, no smile just ring it up and a sarcastic have a nice day...
Was so easy to get on interstate after shopping. Lots of seasonal clearance items that came home with me.
I returned some water based paint I had never opened and received in store credit. When I tried to use the in store credit one week later I was informed it had been cancelled. I was told that it appeared to have water in it. My water based paint appeared to have water in it. They would not give my a refund and the employee who checked it herself even stated it could have been expired. I asked to see the jug myself and they told me it had already been sent off to corporate and if I had issues with the decision to discuss it with them directly. The customer service I received was absolutely horrendous.
When a police officer informs a customer 45 minutes is a suspicious amount of time to be in your store per your manager...i spend that long picking out cereal and juice options for my kids at walmart🙄 🤔 🤣 forget if I'm trying to figure out what the best option is when looking at a techy device ...please!!
power tripping managers will affect the store more negatively.
filing a false report. Abuse of emergency services.!
WHEN YOU LET THIS STORE KNOW,
WHAT A TERRIBLE TIME YOU HAD , THEY TELL YOU TO CONTACT MOORHEAD STORE... (JUST NEVER GO TO THE FERGUS FALLS MENARDS< OR ANY> MENARDS) THEY STRAIT UP SUCK
My #1 go to store for everything you name it! Until I found out they no longer sell fishing gear or equipment. Supper bummed! But the 11% rebate off everything in store is the best thing when you shop there on a regular basis. Those rebates add up and when you receive your rebate credit its going right back to store anyways. The joy of saving and receiving your credit in the mail is so exciting. Nothing beats the bag sale held once a year in late fall early winter. Anything and everything you can fit into that paper bag is all discounted at a great percentage so those expensive little tools or the cleaning supplies that we all pay through the teeth for are next to nill if you can find what it is you use and prefer. Down to decor for your home or garage/shop. They got it you want it.
Location
3000 27th Ave S, Moorhead, MN 56560, United States
Hours
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Monday
06:00 AM - 09:00 PM
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Tuesday
06:00 AM - 09:00 PM
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Wednesday
06:00 AM - 09:00 PM
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Thursday
06:00 AM - 09:00 PM
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Friday
06:00 AM - 09:00 PM
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Saturday
06:00 AM - 09:00 PM
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Sunday
08:00 AM - 08:00 PM
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